Your Business’ Health Checkup

Unfortunately, the signs indicating problems in a business are often there, but management doesn't look for them or ask the right questions. The following self-analysis will assist management in determining the state of your organization's corporate health.

INSTRUCTIONS:

Read all the questions and then identify those that relate to your organization and business by checking off their numbers. Check only those that are applicable to your operation. Selection should be based upon actual conditions or scenarios, suspected problems or concerns, and organizational issues - either real or perceived.

Click the button to calculate your "Laboratory Report". Have others in your company complete the same questionaire to see how others with the same knowledge view the patient. If they are compatible, management has consensus; if they do not agree, management should be further concerned that a perception gap exists and efforts need to be made to narrow it.

The management principle and concept behind this diagnostic exercise is simply that if you ask the right questions, you get the answers; and if you ask them in a timely fashion, you get valuable insight when it can help - not too late!

Each question represents a potential symptom or condition that could indicate organizational problems or deficiencies in all major components of the organization. Interpretation in the Laboratory Report is not an exact science, but rather is based upon the extensive experience of business experts commissioned by JIAN, who have experienced a wide variety of management, human resources and operational situations from which these conclusions and recommendations have been drawn.








































Q1: Your sales are up but your profits are down?
Q2: You experiencing high turnover in people?
Q3: You have high absenteeism?
Q4: Your medical claims are up compared to last year?
Q5: Your worker's compensation claims are up?
Q6: You found more than three invoices (A/P) that have been paid twice?
Q7: Your Accounts Receivable greater and more days out than six months ago?
Q8: Your bad debts (write offs) increased over last year?
Q9: Your customers constantly tell you they can buy cheaper from others?
Q10: Recently someone told you your products can be bought more cheaply from "other sources" ?
Q11: Your employees spend a lot of time in the parking lot or in their cars during break or lunch times?
Q12: You been spending more for maintenance supplies and other non-inventory items?
Q13: Your productivity rate is what it should be for your business/industry?
Q14: Your unit costs increased beyond your budgeted figures?
Q15: You sell products that employees could normally use, your employee purchases have fallen off in the past year?
Q16: You observed, or someone has indicated to you, that an employee might be living beyond his/her means?
Q17: You are experiencing quality problems such as high paper or manufacturing errors, scrap, damaged goods, and customer dissatisfaction with product or service?
Q18: You are issuing more credits than usual?
Q19: Customers complained about goods or services billed but not received?
Q20: Your fixed overheads increased, but sales declined?
Q21: Your inventories have been short?
Q22: You are experiencing a lot of "out of stocks"?
Q23: You have had more workplace accidents than in previous years?
Q24: Your bank notified you of deposit discrepancies lately?
Q25: You experienced cash shortages in the register or petty cash fund in the past year?
Q26: The same person who makes out bank deposits also reconciles the bank statements?
Q27: The number of complaints from your employees has increased lately?
Q28: There are people who have keys to your property that should no longer have them?
Q29: You have noticed a personality change or frequent mood swings in any of your employees?
Q30: You have a gut feeling that things are not what they should be, or that they could be much better?
Q31: You perceive your morale to be low or lower than in the past?
Q32: You continued to put off doing an employee manual or handbook?
Q32: You recently put a cap on all employee pay raises?


LABORATORY REPORT for Your Organization’s Health

DIAGNOSIS:


The above represents only a cursory self-examination resulting from a very preliminary review. As in any real medical situation or emergency, qualified, experienced, and objective analysis and interpretation of the results is required before any significant diagnosis and treatment can be undertaken. If results indicate problems or potential problems, further scrutiny and analysis is always suggested.